Common Booking Questions

Where is Ignite Nutrition located?

Ignite Nutrition has several different locations. We see clients in Calgary, Alberta, as well as around the world through our HIPPA compliant online waiting room. To see all our Calgary locations, check out our appointment booking page.

How do I book an appointment online?


  1. Head to our online booking page
  2. Choose ANY location and book an appointment
  3. In your appointment booking email, you will be prompted to let us know if you’d like your appointment online, or in person.
  4. If you need assistance, just call us at 403-808-2348

Where can I find the 3-day food record?

The FOOD RECORD for your initial assessment can be found here.

What is your cancellation policy?

We require 24 hours notice by phone for cancelled appointments. Appointments cancelled within 24 hours or that are missed will incur a cancellation fee of 50% of the appointment cost.

Do I require a doctors note?

Dietitians services do not require a doctors note – self referrals are accepted!

Will my insurance cover me?

Many times dietitian services are covered – please check with your extended benefits provider! Regardless, they are considered a tax-deductible medical expense if they don’t end up being covered.

What counselling package is best for me?

You and your dietitian will determine which counselling package is best suited to your goals in your first visit.

For certain diagnoses, different packages are required – for example – for IBS clients, the 90 Day Gut Reset is required at minimum. This is in your best interest to ensure proper care, and that you receive your nutrition therapy from start to finish.

For other conditions, less or more counselling may be suggested, however, this is something you and your dietitian will review on first visit.

What's the difference between a dietitian and nutritionist?

In Alberta, there is no longer a difference! Nutritionist is a ‘protected title’ – meaning, only dietitians can call themselves nutritionists. This is to reduce confusion and keep the public safe.

Before Spring of 2017, anyone could call themselves a nutritionist, and not require proper training, liability insurance, or credentials.

There is public perception that dietitians are ‘required to teach the food guide’, however this is NOT TRUE! Dietitians at Ignite provide holistic care, looking at a persons lifestyle, food behaviours and beliefs, and personal motivations to ensure you receive the BEST care possible.

If you want to find out more about Ignite Nutrition’s practice philosophy, and if we’re a good fit for you, check out our ‘About Ignite Nutrition’ page. (We’re KIND OF awesome.)

I'm not sure if I'm ready to see a dietitian. How should I make the decision?

At Ignite, we care most about finding clients that are a good fit. We want you to have the best experience possible, which is why we make sure the Ignite Blog, and all our social media connect with you in a way that shows our personality!

I encourage you to check out our ‘About Ignite’ Page, which explains our health values, and helps you to better understand how we practice.

If you’re still not sure, just call us! We will know with one phone call if Ignite is the best fit for you. If we aren’t, that’s ok – Ignite is part of an amazing community of dietitians which we can refer you to.

Still have questions? We're happy to help.

Ignite Nutrition Inc.

Phone: 403-808-2348
Fax: 403-770-8430

Serving Multiple Locations in Calgary

Contact Us

We're not around right now. But you can send us an email and we'll get back to you, asap.


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